Privacy Policy

Privacy Policy

This Privacy Policy only relates to personal data collected by Phoenix 10 via the website, forms, online newsletters, emails and telephone calls. This Privacy Policy does not apply to personal data provided to Phoenix 10 by any other means or via any other website. Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and Phoenix 10's Privacy Policy will no longer apply.

Personal data will be collected and processed by Phoenix 10 for the following purposes:

  • To provide goods and services requested
  • Administration
  • Marketing

What we collect

For each visitor to our web page, our web server automatically recognises only the user’s IP address and domain name. Additional to the IP address and domain name we also collect aggregate information on what pages users access or visit, information volunteered by the user, such as name and address, telephone number and email addresses of those that would like to hear from us.

How we use the data

The information we collect is primarily used by us to contact users for marketing purposes but we will also use this information to notify people about updates to our website. We may also disclose identifiable information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorised use of our website.

Opting out

If you do not want to receive communications from us in the future, please let us know by contacting us at or on the ‘unsubscribe’ link on our online communications.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at Please provide us with your exact name and address.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services. If you do not wish to receive such telephone calls, please let us know via email.